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FAQ
Challenger motorhomes FAQ
Do you have questions about Challenger motorhomes?
This FAQ provides clear and concrete answers to help you better understand the range, choose a suitable model and calmly prepare your project.
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Dimensions and features
How to access the complete technical data sheet of a motorhome?
Each model page offers a “technical specifications” button. With one click, it is possible to download a complete product sheet gathering dimensions, equipment, packs and essential vehicle data.
How to know the number of berths and the interior layout?
The berths, their type and the interior layout are presented on each model page, with visuals and descriptions. The technical data sheet also allows these details to be found in a single document.
Where to check tank capacities and autonomy?
Fresh water and waste water capacities, as well as information related to autonomy, are listed in the technical specifications of each model. These data can be consulted online or via the downloadable product sheet.
Packs, options and trims
Where to find details of available packs, options and trims?
Packs, options and trims are presented on each model page, in the technical specifications section. This section makes it possible to clearly identify the equipment offered according to the configuration.
How to easily compare several configurations before purchase?
A comparator is available on the site to place several models and configurations side by side. It allows comparison of the main characteristics, equipment and options in order to quickly identify the most suitable configuration.
How to effectively prepare an exchange with a dealer?
The technical data sheet downloadable from the model page makes it possible to gather essential information on equipment, packs and characteristics. It constitutes a useful support to prepare a precise exchange with a dealer.
Price, financing, and purchase
How much does a motorhome cost?
The indicative price is displayed on each model page. It corresponds to a reference version and may vary depending on the options chosen and the conditions offered by the dealer.
Are there financing or leasing solutions?
Financing solutions may be offered through the dealer network. General information is accessible from the model pages, with the possibility of being assisted by an advisor for a personalised simulation.
Where to buy a Challenger motorhome?
The purchase is carried out exclusively through the network of authorised dealers. The find a dealer page makes it easy to locate the nearest sales point. You can also make an appointment directly from the page of the model you are interested in.
Spare parts and accessories
How to order a spare part?
Spare parts are managed through the authorised dealer network. For any request, it is recommended to contact a dealer directly, who will be able to identify the part suitable for the model concerned.
Where to go for a window, roof hatch or accessory on my vehicle?
Accessories and body elements are available through the network. The dealer is the preferred contact to check compatibility and ensure a compliant order.
Can parts be ordered directly online?
Part orders go through the dealer network in order to guarantee compatibility, safety and after-sales follow-up. The site therefore directs users to authorised dealers.
Network, maintenance and after-sales service
Where to find an authorised dealer or workshop?
The find a dealer page provides access to the full list of authorised dealers and workshops. Each sales point ensures the sale, maintenance and follow-up of the vehicle.
Where to have your motorhome serviced?
Maintenance must be carried out by a member of the authorised network in order to guarantee compliance of the work and respect of the warranty conditions.
Who to contact in case of questions after purchase?
The dealer is the first point of contact for any question related to the use, maintenance or follow-up of the vehicle.
Warranties, quality and watertightness
What is the warranty on a motorhome?
All Challenger motorhomes (and vans) are guaranteed for 2 years parts and labour. Warranty conditions are specified in the official documents provided at purchase. They cover different elements of the vehicle according to the defined terms.
How does the watertightness warranty work?
The Challenger watertightness warranty is valid for 7 years, provided that an annual watertightness inspection is carried out by an authorised member of the Challenger network: these annual checks make it possible to maintain warranty coverage for the entire intended duration.
What to do in case of a problem or complaint?
In case of a problem, it is recommended to contact the dealer from whom the vehicle was purchased or an authorised workshop. They will be able to establish a diagnosis and support the process.
Documentation, comparisons and practical information
Where to download the official documents of a model? (user manuals, technical documents)
Technical data sheets, catalogues and useful documents are accessible directly from the model pages. The print technical data sheet button makes it easy to keep this information.
How to compare several models?
Model pages present the main characteristics of each vehicle. Using the dedicated button, it is possible to compare dimensions, layouts and equipment by consulting the comparator.
You also have the possibility to access the comparator page and compare up to 3 models simultaneously
Where to find reliable and up-to-date information?
The information available on the official website and on the model pages constitutes the reference source. It is regularly updated and reflects the technical data validated by Challenger.
